Courseware Developer and Trainer - Bilingual

Ottawa, ON

The primary role of the Courseware Developer and Trainer is to translate courseware materials from English into French and deliver training to internal staff and external clients in both English and French. The Courseware Developer and Trainer will take direction from the Knowledge Management Centre Manager.

Skills & Experience

  • Bachelor’s degree or diploma in Education, Computer Science, Engineering, Business or related
  • Fluently bilingual in English & French
  • 1+ years of presentation delivery experience; actual classroom delivery experience an asset
  • 1+ years of presentation development experience; actual courseware development experience an asset
  • Exceptional written and oral communication skills in both English and French; ability to explain technical concepts to non-technical people and manage customer expectations
  • Able to function well under minimal supervision
  • Must be able to effectively communicate with clients in both English and French
  • Must have the aptitude to pick up difficult concepts quickly, organize their responsibilities, concisely provide updates to co-workers and department management, and complete assignments in a timely manner
  • Must be proficient in Microsoft suite with an emphasis on Word and PowerPoint
  • Must be proficient in Adobe Acrobat; experience with Adobe Captivate an asset
  • Knowledge in adult learning techniques an asset
  • Grantium experience an asset
  • AccessPro experience an asset

Roles and Responsibilities

  • Report directly to and take direction from the Knowledge Management Centre Manager
  • Quickly learn and become proficient with Grantium, AccessPro, AMANDA, and Curriculum Navigator
  • Display an aptitude and eagerness to potentially learn other technologies
  • Deliver suite of courses both internally and externally
  • Travel when necessary to client sites to deliver training
  • Maintain existing suite of courses
  • Update courseware when new versions of software are released; update screen shots and instructions where applicable
  • Participate in full life cycle of courseware packaging; compile PDF, send to printers, receive courseware, send invoice, ship to client
  • Suggest new course offerings and develop new modules under guidance of Knowledge Management Centre Manager
  • Potentially develop recorded modules with Adobe Captivate for eLearning

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