Latest News
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CSDC Sees Momentum in the Adoption of AMANDA 5 as Clients Prepare to Upgrade
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Congratulations to the Six CSDC Customers Who Passed the AMANDA Certification Testing at CTAC 2010
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Orange County Streamlines Plat and Plan Review Process with AMANDA
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AMANDA Users Descend on Waterloo for CTAC 2010
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Volusia County Keeps Growing With AMANDA 5
| Cambridge & Peterborough Upgrade to AMANDA 5 | ||||
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Published: 2010-04-29
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The City of Cambridge has been a CSDC client since 1997 and utilizes AMANDA to support the City’s permitting, code enforcement, licensing and inspection efforts in the City Clerk, Transportation & Public Works, Fire and Planning Services Departments. The City of Peterborough, a CSDC client since 1988, currently uses AMANDA to help manage permits and inspections for the City’s Planning & Development Department. AMANDA 5 provides Cambridge and Peterborough with a redesigned web-based interface and powerful new features to improve organizational efficiency. Users from the two cities will benefit from the new My Office feature that offers users personalization options for simplifying daily tasks and activities. Cambridge and Peterborough are part of a growing list of CSDC clients who have made the upgrade to AMANDA 5, others include: Arlington, Texas; Waterloo, Ontario; Voluisa County, Florida, and Jamaica’s National Environment Planning Agency (NEPA). |
Cambridge, ON and Peterborough, ON - CSDC is pleased to announce two more leading communities, the City of Peterborough (Population: 135,000) and the City of Cambridge (Population: 120,000) are making the upgrade to AMANDA 5.
AMANDA Vehicle Licensing
AMANDA Vehicle Licensing helps you automate your licensing process from application to renewal so you can ensure vehicles and drivers are registered and insured and that vehicles are maintained to meet basic standards.
AMANDA Public Portal
AMANDA Public Portal helps you provide citizens and businesses with a single point of access for all online services.
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Ready for an AMANDA 5 Upgrade?
An AMANDA 5 Upgrade Assessment offers a more focused review that leverages CSDC’s proven AMANDA 5 Upgrade Strategy & Roadmap.
Read the CSDC Point of View - AMANDA 5 Upgrade: Getting it Right »
Case Studies
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Province of Nova Scotia
Learn why Service Nova Scotia & Municipal Relations' use of AMANDA for management of business processing needs was expanded to several other agencies and ministries in the province.
Read The Study »
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Northwest Territories
The Northwest Territories adopted AMANDA to record permit applications for elevators, boilers, pressure vessel and electrical installations. AMANDA is also being used to administer licenses to electrical workers, gas fitters, welders and operating engineers.
Read The Study »
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Province of Newfoundland
AMANDA is used in Newfoundland's Crown Lands Division for plan review, inspections and authorizing use on Crown Land.
Read The Study »
What Our Clients Say
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"Your professionalism, expert knowledge of the system and the business, and your adept facilitation enabled a thorough and complete assessment of our current operation. You have helped to engage our team in looking forward to some critical evolutionary steps with the product, the business and the associated governance."Leslie Looker, Project Development AdvisorCity of Kitchener, ON
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"AMANDA is part of our overall initiative to automate processes throughout the city."Karen Sharp, Project Office ManagerCity of Austin TX
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"You guys are geniuses! That is the exact solution that we needed. Thanks for the help."Noel Yunginger,City of Portland, OR
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"I’m very pleased with how well CSDC is doing. We really appreciate AMANDA."Leo DeLoyde, General ManagerCity of Burlington ON
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"[CSDC provides] support like no other software company we deal with. Great response time, ability to search past issues experienced by other clients to get answers to our problems/queries, Availability of use of forum to seek advice from other clients directly. All of these factors combined provide us with an outstanding service level that is second to none!"Kathy Nesbitt, Application Analyst / Database Co-ordinatorCity of St. Catharines ON
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"We have benefited greatly – AMANDA has been a big part of this."Karen Wingate, Assistant City TreasurerCity of Burlington VT
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"We had very short timelines and our request for assistance was answered timely and professionally. We have been running in a live environment for over two weeks, and we have had very few technical glitches (if any). Again, I want to thank you and CSDC Systems for being supportive and professional."Catherine Baldelli, Coordinator, Business SystemsTown of Milton, ON
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"The system saves us 10-15 minutes per permit at the counter. Although we were closed on Veteran’s Day, our online system still issued 15 permits."Bill Gunther, Project ManagerCity of St. Paul MN
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CSDC did an amazing job of taking what we feel are complex business rules, and breaking them all out into their component parts....We really couldn’t see how this could be accomplished in less than several months, but it truly appears that you have the basics of our business well in hand.Margaret Armagost, Administrative Assisstant, Iowa Board of NursingState of Iowa
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"Support do a wonderful job. The quality of their work is high."Kimberlee Miller, Application System AdministratorJefferson County CO
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"CSDC continues to make giant strides in improving their customer support, and I believe it is among the best in that area when comparing it to other software application providers. Most suggestions for future improvements are acted upon and incorporated immediately."Craig Wilson, Supervisor of Applications, Information SystemsTown of Whitby ON